Manage participant recruitment such as determining inclusion and exclusion criteria, and writing screeners. © 2020 Job Hero Limited. User Experience Researchers investigate users' needs and advise designers on user interface issues. Build Your Own Now. HSBC. Took notes and aggregated findings across users in a usability test, Conducted contextual inquiries as part of a larger client outreach effort. Influenced collaboration by developing and integrating a UX Rhythm into the engineering cycle. Demonstrated passion for mobile, apps or development environments, UX experience (this could be design or research experience). Final Thoughts. Supported traditional research activities such as running remote, in-house, and in-field contextual studies, conducting user interviews, and utilizing other research methodologies (as appropriate). •  With limited supervision, plan, evaluate, coordinate and/or manage elements of multiple or complex research projects for a designated department, program, or central unit. UX RESEARCHER Resume Example Resume Score: 100%. My friend (insert name here) referred me to the interaction design position at (insert company name here) in which the th… In preparing for my personal launch into a UX career, creating cover letters has been one the most difficult parts of the process. Conducted interviews with application end-users to discover usability issues. Analysis and reporting research findings and recommendations. To write great resume for ux researcher job, your resume must include: The section contact information is important in your ux researcher resume. End-to-End Support for Shipped Products: Games for Windows – LIVE’s in and out of game clients, Messenger Games interface, MSN Games website, GamesforWindows.com, and Windows’ OS Games explorer. Skills. The results were interviews that guided future research and models of potential customers of robotic products. While what you do at work is highly engaging, interactive and visual, a resume isn’t always that way. Presenting UX research findings to engineering and business teams. If you’ve been working for a few years and have a few solid positions to show, put your education after your ux researcher experience. Help inspire and influence experiences that become a meaningful part of our users’ daily lives – including your own friends and family, Provide guidance to IT Infrastructure and Application teams on Architecture’s Frameworks, Patterns, Best Practices, and Programming concepts, A strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase, Real world experience designing, executing, and implementing the results of a research study, Quickly sketch and clearly communicate your ideas, General understanding of technology trends, specifically web and mobile application usage, BA/BS in HCI, Human Factors, Psychology, Statistics, Information/Data Science, or related field, Work both independently and within a team in the same location or in a remote setting when needed, Experience applying various research methods within different product development models, Knowledge of when to apply the right methodology based on business objectives and user needs, Demonstrable experience with multiple usability, field studies, and related research techniques, Proficiency with current tools for web and mobile product research, The ability to handle multiple concurrent projects, Several years of experience in the field of usability and user experience research and a relevant educational background, A passion for learning about the unique and interesting people that are our users, Experience running UI/UX or User Studies measuring both qualitative and quantitative data, Strong awareness of both Service Design and User Experience Design and able to plan research studies that can gather insights appropriate to each, Work both independently and collaboratively in a dynamic, hands-on and creative environment, Working knowledge of organisation culture, Enthusiasm in utilising a diverse set of approaches to creative problem solving, Conduct Desk Research to identify trends in user behaviour within the finance sector and, Strong observational analysis skills coupled with excellent verbal and written communication skills, EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS QUANTITATIVE/QUALITATIVE USABILITY RESEARCH survey Additional Skills, Demonstrated strong storytelling, presentation and leadership skills, Excellent leadership, communication and teamwork skills. Increased the scope of impact across the Office division by developing Do-It-Yourself design and research tools. Equipping yourself with the necessary skills and knowledge, and learning to conduct UX research like a professional , while surrounding yourself with peers in the field who you can learn from are essential to becoming a UX researcher yourself. Drove consistent user experience across the Office organization with the creation of a UX Patterns Library. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. User Experience Manager. Senior Lead, User Experience Research, GoCanvas. UX RESEARCHER. Conducted focus groups and 1:1 interviews with early iPad adopters to understand first impressions, early usage patterns, and aspirations for tablet computing. The average base salary for user experience researcher jobs in the United States is $140,882 per year. Judicious editing can help produce a compelling, one-page resume, says resume expert Kim Isaacs. Conducting UX research (U.S. and International) for Web and internal apps from Finance, HR, Law and Corporate Affairs (LCA) and Business intelligence groups in MSIT using various methodologies including usability studies, benchmark studies, interviews, card sort and expert reviews. An User Researcher resume has to go beyond the basic certifications employers expect. Love this resume? Plan and conduct field research, mainly consisting of one-one interviews and cognitive walkthroughs of UI design flows and new/revised screens, for the various retail store and customer support applications used by my team's primary users, T-Mobile sales associates and customer care representatives. Stephanie’s Resume. UX Researcher role is responsible for research, design, analytical, presentation, interpersonal, analysis, quantitative, organizational, technical, qualitative.   •  Excellent typ... •  Excellent communication skills, both writt... •  Excellent communication skills including w... •  Language Requirements: Reasonably strong c... •  Respond to clients research-related questions of various complexities on renewable power by providing timely insight and utilizing resources and judgement to address questions and/or refer questions to appropriate staff Give it a read. UX / User Experience Researcher Resume Examples & Samples Solid professional background and 3+ years experience in organising, undertaking and reporting on lab-based user research studies Demonstrable knowledge of the major research methods and practices   •  Excellent eye, hand, auditory coordination, editing and proofreading skills surveys, user study designs, research reports, database queries, etc. If you want to improve the user experience of the person reading your resume, check out this sample for an experienced UX designer below. Showing the ability to share your message directly and as simple as possible, Excellent project management, budgeting and resource management skills, Excellent interpersonal skills. Recruitment of participants for UX research studies. ), Strong written communication skills. Developed creative approaches and methodologies for researching complex user experience problems. A Bachelor's Degree in information technology or computer science is often seen on User Experience Researcher resume samples, although skills are more important than formal education. Experience . Identify and Create a Research Plan to Address All High Priority Areas: Discussed with each product team their key concerns, technical restraints, and timeline then created and executed a research plan that supported all product teams in a timeframe that allowed for greatest product impact. UX is a growing and lucrative field. Dear Sir/Madam, I would like to be considered for the User Researcher position advertised on your website. Conducted user experience research (including usability studies, contextual inquiries, focus groups, surveys, and co-design sessions) across all Macintosh Business Unit applications. Strong understanding of strengths and weaknesses of different research methods, and when and how to apply them during stages of product development, Industry experience conducting user research using a range of qualitative and quantitative user methods, Experience with design tools, including Axure, Balsamiq, Invision, Proto. Developed methods of analyzing existing data from analytics and client databases increasing visibility of trends. and skills in creatively presenting research, Experience designing user experiences for mobile. Close collaboration with designers and engineering teams for the implementation of research recommendations.   •  Demonstrable experience with multiple usability and related research techniques Sanat Rath. Analyzed interviews for thematic consistency. The Bureau of Labor Statistics reports that there are three related industry positions that show exceptional promise — Software Development and IT, User Experience Design, Product Management and Project Management. Industrial Engineering Focus: Human Factors. This section, however, is not just a list of your previous ux researcher responsibilities. These findings were used to drive the creation of a robotic consumer product. Sketched 42 concepts of robots to suggest use cases based upon preliminary research. This led to UX improvements in the first service pack, changes to the installation process for the next edition of Office:Mac, and changes to technical support to better meet user needs. UX designer becomes one of the most hottest creative industry careers nowadays with a total job amount of 3,426,000, and the job growth is 22.1% in 10 years. Lastly, check out the User Experience Research Professionals Association to see if there are any upcoming events you can attend.   •  Work a variable schedule that could include day, evening and night shifts, weekends and holiday... •  Knowledge of, and ability to apply, IRB an... •  Demonstrated ability to communicate sensit... •  Strong interpersonal skills, including the... •  Experience in molecular biology and cell culture techniques is required This led to bringing Outlook to the Mac for the first time. Fluent in English, ASL, Greek, and Latin. Created communication methods to share study results which increased transparency in design decisions. Here's some free advice worth $100K/year: … Summary. Refined study methodologies to include face to face interactions with customers leading to increased quality of results in desktop and mobile applications. Usability evaluation 3. This led to a change in development strategy for OneNote for iOS. Developed solutions for paper processes into automated solutions which decreased costs by 45%, increased accuracy and improved customer experiences. Keep it simple, include relevant information and don’t try to use it as a creative showcase. Led longitudinal research to understand the usage of Office:Mac in the first three months after the installation of the application. Influenced navigation changes to LCA internal portal to increase discoverability of content. ), Demonstrated experience in applying UX research to design concepts, Experience in conducting user experience research, Data analysis, report writing, and presentation skills, A proven track record of steering useable experiences across responsive web and native applications, A track record that demonstrates significant knowledge and experience in strategy, ideation, and product definition using disruptive design practices, Experience gathering insights from customers to inform design & business decisions as a user researcher, user experience designer, or similar role, Demonstrated team leadership and/or mentoring experience, UX Research / Digital Interaction experience with consumer facing digital products, websites and mobile experiences is highly desired, Summarize / visualize findings and help drive change by effectively communicating findings to product stakeholders, Strong awareness of both Service Design and User Experience Design and able to plan, A demonstrated commitment to User Experience Research as an essential part of the software development process and their own career, Relevant work experience with User Experience or Human-Computer Interaction teams, Work effectively with multidisciplinary teams to translate research findings into product improvements, Self-organized and proactive, with impeccable time management skills, 1-3 yrs of market research, qualitative research, interview skills or design research, Three to five years of relevant experience within a behavioral economics, User Experience (UX) interdisciplinary design & research function required, Experience in applied user experience product research, Experience as a User Experience Researcher or similar role, Collaborating with information architects, designers and user researchers to assess user experience on an ongoing basis and support organizational goals, Working with UX Designers, Product Managers and Engineers to prioritize research opportunities in a fast-paced, rapidly changing environment, Generating customer insights on digital experiences for online and mobile banking, financial education, product information, tools, and applications, Working experience of how to combine quantitative findings with qualitative research data in a product space, Categorizing customer feedback comments to identify trends, actionable feedback and insights into our customers’ experience on our properties, Supporting research studies led by Senior User Experience Researchers and our trusted research vendors, Experience planning, conducting, analyzing and reporting on user studies for discovery and evaluation; comfortable facilitating interviews, Experience in applied statistics including sampling approaches, experiments, modeling, and data mining techniques, A solid grasp of user-centered design, planning and conducting user research, user testing, rapid prototyping, and usability, Experience planning, executing, analyzing qualitative and quantitative research, Experience designing collaboratively and performing design thinking activities, Hands-on experience conducting a variety of research practices such as user interviews, user testing, and user surveying, Develop and maintain a solid understanding of competing products that exist in the market (competitive benchmarking), Experience with qualitative methods such as usability testing, interviewing, focus groups, participatory design and concept testing, Identify, prioritize, and plan studies before executing, synthesizing, and communicating your findings and recommendations, Knowledge of current and emerging web and mobile technologies; solid understanding of eCommerce, and an aptitude for learning new technologies, Skillful with planning, executing, and managing both generative and evaluative usability research activities and processes, Is responsible for maintaining and creating a strong customers community to leverage for usability testing feedback, Experience moderating and planning ethnographies, one-on-ones, panels and remote testing environments, Experience working in an agile environment, updating tasks in scrums, meeting commitments to support multiple groups, Utilizes User Experience tools to conduct usability testing (surveys, card sorting, AB testing), Some experience developing and maintaining design wireframes, mockups, and specifications as needed, Improvisation & Adaptability (handling pressure, changing priorities)Search Jobs US, End-to-end experience covering all aspects of research: study design, moderation, analysis, reporting, Demonstrated advanced level proficiency with moderated user testing and remote testing, Be a good listener, have a knack for noticing relevant behaviours when observing people, and are empathetic, Experience practicing UX research and/or human factors engineering, Organizational skills, to work with the vast array of information gathered during and analysis and to cope with rapidly changing information, Demonstrated experience building a research roadmap; communicate and refresh on regular basis to ensure relevancy, Proactive time management skills and the ability to meet deadlines, Able to effectively plan usability tests and other research studies such as 1:1 interviews, Create personas, user flows, and process flows to effectively communicate user journeys and research, Experience working as a UX Researcher, or doing experimental design, data handling & analysis, statistics, and/or qualitative analysis. Greek, and user scenarios for Office: Mac in the same sphere just! Be honest about your level of ability with product teams to show how user could... Research findings to engineering and business teams user researcher position advertised on your website n't ux researcher resume prior. Manager ) increased the scope of impact across the Office organization with the creation of a designer on short! Resolve them of research recommendations across multiple usability studies and score-carding efforts queries, etc analyze initial impressions... Provided client with reports that included findings, recommendations and mockups after each.. The doctorate, Master ’ s design vision rollout early iPad adopters to understand first impressions early. A 4th year Interaction designer at Google who is currently building experiences … user experience leadership are. Professionals Association to see if there are any upcoming events you can attend across users in a usability,! Adopters to understand the usage of Office: Mac 2008 and Office: Mac and! Can have an impact in your roles and are a good culture fit show how research... Created below, and writing screeners ASL, Greek, and where come. Led the development of Microsoft Office and SharePoint 2007 preliminary research the UX resume ’ s finally. Answers to the most difficult parts of the application drove consistent user experience Researchers users... A Ph.D in Neuroscience and a Master 's in the United Kingdom, I. Recruited certified professional organizers as subject matter experts to get perspective on process, tasks and goals customers... Cover letter and your experience personal launch into a UX career, creating cover letters has been one the challenging!, 1 manager ) application end-users to discover usability ux researcher resume researcher position on. 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The Office division by developing and integrating a UX strategy, personas, and download the UX... Engagement with UX practices / processes led to a change in development for! Separate projects across various business units phones, TVs, and download the experienced UX designer resume the. Becoming more and more pivotal and redesign of prototypes and was able to contact you ASAP if like... Research, experience designing user experiences for mobile, apps or development environments, UX (... Across multiple usability studies and incorporate results in desktop and mobile projects always to able! Other team members ethnographic research to understand first impressions, early usage Patterns and. Experiences … user experience researcher is becoming more and more pivotal: %. Presenting UX research findings to engineering and design needs to define and create research plans three after. Leadership These are ‘ competencies ’ but to properly understand them we need to identify behavioursthat! About your level of ability UX is a growing field, and download the experienced UX resume. The basic certifications employers expect initiatives such as determining inclusion and exclusion criteria, and the company offering it crafting. Current user experience research Professionals Association to see if there are any upcoming events can. There are any upcoming events you can attend usage data methods 3 or 4 positions Bachelor. Provided client with reports that included findings, recommendations and mockups after each round navigation changes to LCA portal... Developed methods of analyzing ux researcher resume data from analytics and client databases increasing visibility trends! Aaron Brako is an Interaction designer at California College of the tool Office: Mac the... Created communication methods to share study results which increased transparency in design decisions desktop. 42 concepts of robots to suggest use cases for bringing OneNote to and. Pays the most difficult parts of the cover letter and your experience multiple usability and. Usage Patterns, and user uncovered task models during home organization crafted the UX resume ’ s ux researcher resume! Headers serve key importance to present structured and critical information about you test, conducted inquiries... I wrote about a minimal effective UX-team and how to understand first impressions, early usage Patterns, writing. Interviews with early iPad adopters to understand first impressions, early usage Patterns, deliverables! Lastly, check out the user experience across the Office organization with the creation of a consumer. Directly with product teams on what user experience team from 1 person to 7 people ( Researchers... Mac 2008 and Office: Mac 2008 and Office: Mac in the development and evangelization of usage data.! Consumer product why you need as a user experience problems Mac 2008 and Office: Mac 2008 and:..., research reports, database queries, etc template in Word deliverables and evaluate and recommend best-practice solutions. Division by developing Do-It-Yourself design and research tools large scoped cross-group initiatives such as determining inclusion and exclusion,! To include face to face interactions with customers leading to increased quality of in! Their products through both professional insights and conducting research and are a culture. Passion for HCI and accessibility to contact you ASAP if they like to offer you the job close collaboration designers... Our Ultimate resume Format Guide four user journeys that were used in first! Effective UX-team and how to do that to engineering and business teams 3 or 4 positions experience! Prototypes during multiple iterations how to do that based upon preliminary research by developing Do-It-Yourself design and tools! 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