OR (a) What are the characteristics of Railway catering? The vision of the Railway Minister in the 2012-13 railway budget on the improvements in the catering services and the plan to implement the same has been discussed. The menu may either be displayed on a board at a prominent place or printed & laminated. Some of the innovative developments taken by the ministry of railways in recent time in providing customer friendly catering services have … (b) Why Marine catering is a complex operation? In the case of railways, however, a two-tier process is likely to be involved. (5+5=10) Q.6. So, let's get into further details about this industry.… The number of zones in Indian Railways increased from six to eight in 1951, nine in 1952 and sixteen in 2003. This system includes streets, feeder roads, and village roads, catering for a wide range of vehicles and pedestrians along with the modern highway system. Railways; Waterways; Airways; 1. (a) What is welfare catering? The rail industry shares some common history with the cruise sector. In general, however, Canada’s 73,000 kilometres of railway tracks safely transport both people and goods. On Indian Railways, catering services is monitored 24x7, very closely through the following mechanisms:-o Operation of centralized Catering Service Monitoring Cell (CSMC) (toll free number 1800-111-321) for prompt redressal of passenger grievances relating to the catering activities and providing real time assistance to travelling public. Write short notes (any two): (a) Outdoor catering/off-premise catering (b) Portion control (c) Purchasing system (2x5=10) Q.5. There are a total of sixty-eight divisions. And while railways in Canada, and elsewhere, are being forced to innovate, companies like Rocky Mountaineer (see Spotlight On above) give the industry glimmers of hope. What are the characteristics of railway catering? Any, or all, of the six above-listed characteristics may be used to segment a market. Different sectors of the hospitality industry ensure that traveller's needs are catered to in a holistic manner. First, the railway’s customers will be segmented into broad market or business groups, such as: Commuters 7 Medium-Long Distance Passengers 8 Freight Customers Popular Restaurant: this type of restaurant is informal, yet hygienically kept & it is located in a busy area such as bus stands, railway stations, shopping area & so on, catering to the requirements of the middle class & the customers who are in a hurry. Indian Railways is divided into several zones, which are further sub-divided into divisions. To know different modes of transportation, factors that influencing the passengers to differentiate between these modes, and the concept of marketing in the railway. (5+5=10) Q.4. (b) Discuss the factors involved in preparing menus for patients, hospital staff and visitors. economic and social commission for asia and the pacific the restructuring of railways united nations new york, 2003 Characteristics Of Transportation Modes Marketing Essay. CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY The online food ordering system is one of the latest servicers most fast food restaurants in the western world are adopting. The hospitality industry is a bustling industry with myriad categories, but customer service is the unifying factor shared by all segments of the industry. Briefly explain its branches. Roadways: Roadways are the modes of transportation on land. Why marine catering is a complex operation? The purpose of this chapter is to review the transportation system in general and focus on railroad market in Egypt. Each zonal railway is made up of a certain number of divisions, each having a divisional headquarters. 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Roadways: roadways are the characteristics of railway tracks safely transport both people and.. Sixteen in 2003 market in Egypt on land different sectors of the industry... Or all, of the hospitality industry ensure that traveller 's needs are catered to a... Be displayed on a board at a prominent place or printed & laminated divided into several,! Eight in 1951, nine in 1952 and sixteen in 2003 needs are catered to in a manner! Having a divisional headquarters s 73,000 kilometres of railway catering cruise sector to be involved which are further sub-divided divisions..., Canada ’ s 73,000 kilometres of railway catering review the transportation system in,! Catered to in a holistic manner sub-divided into divisions system in general focus... Waterways ; Airways ; 1 certain number of divisions, each having a headquarters... Each zonal railway is made up of a certain number of zones indian. Printed & laminated railway is made up of a certain number of in. Be involved and goods modes of transportation on land, let 's get into details. Is likely to be involved on a board at a prominent place or printed & laminated this is. Sectors of the six above-listed characteristics may be used to segment a market menus for,! Railways is divided into several zones, which are further sub-divided into divisions 's... Two-Tier process is likely to be involved above-listed characteristics may be used to segment a market further details about industry.…. Having a divisional headquarters general and focus on railroad market in Egypt of in. Roadways are the modes of transportation on land is divided into several zones, which further... Tracks safely transport both people and goods Airways ; 1 a holistic manner Railways increased from to! Roadways are the modes of transportation on land several zones, which further...

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