If you need to return your vehicle outside of opening hours you should discuss your options with our team at the start of your rental.

Anyone else victim of Hertz rental car return damages charge scam? To dispute the damage, you’ll need: 1) Photos of the car you took at pick-up, during the rental and at drop-off.

If you don't take precautions when renting a car, you could be charged for rental car damage that occurred before or after your rental. When she owned a Dollar and a Thrifty franchise, she recalls only one such case.

Free Pick-Up & Drop-Off from Enterprise Rent-A-Car.

Step out your front door and your chosen car is ready and waiting for your, a great way to save your time.

If out of hours drop-off is permitted, you will remain responsible for the vehicle until the branch opens again and the car is checked. Our free pick-up & drop-off service is available at non-airport branches and during normal business hours. In some cases, such as the one in Michigan, customer complaints involved cars that were returned to a lot in the off hours.

Consumer Reports explains how to … Faulkner says instances of renters dropping off their car when a business is closed and then getting charged for damage that may have occurred after the drop-off are rare. Europe - Help! Deliver & Collect: Car and Van Delivery and Collection Service .


delivery service eliminates this problem. A problem a lot of people who hire a car encounter is finding their way to the station to pick up the vehicle!

In some cases, such as the one in Michigan, customer complaints involved cars that were returned to a lot in the off hours. To schedule your pick-up time or make additional arrangements, ask for this when your rental branch calls to confirm your reservation.

- We just returned from a vacation and were absolutely shocked and livid at … But they appear to be happening more often, if my own case files are any indication.

Europcar’s car .

If you’re convinced the damage you’ve been charged for didn’t happen during your rental, you’ll need evidence to back that up.